Your customers want to stay.
A failed payment is kicking them out.
Up to 40% of SaaS cancellations are involuntary — customers lost to expired cards, declined charges, or billing errors. MRRescue recovers them automatically before they even notice.
Connects to Stripe in 2 minutes · No code required · 14-day free trial
40%
of SaaS churn is involuntary
$9B+
lost annually to failed SaaS payments
~15%
average MRR recovered per customer
2 min
to connect Stripe and go live
What is involuntary churn — and why it's your problem to fix
Churn isn't always a product problem. Often, customers who love your product disappear because of payment infrastructure failures you never see coming.
Involuntary Churn
The customer didn't choose to leave
A payment failed — expired card, insufficient funds, fraud flag. The subscription lapses. The customer gets locked out and often moves on, not because they wanted to, but because nobody intervened in time.
Voluntary Churn
The customer made a conscious decision
They clicked Cancel. Maybe the product wasn't the right fit, the price was too high, or they found an alternative. This is real churn — but it's still recoverable with a smart cancel-flow intervention.
Automatic recovery, running 24/7 in the background
Connect your Stripe account and MRRescue starts watching for failure events in real time. No manual work, no missed payment windows.
Connect Stripe in 2 minutes
OAuth connection — no API keys to manage, no code to deploy. MRRescue gets read and webhook access to your Stripe account securely via Stripe Connect.
MRRescue listens for failure events
Every invoice.payment_failed and upcoming renewal triggers a recovery workflow. MRRescue tracks the failure reason, retry attempts, and customer status in real time.
Recovery emails go out automatically
Branded, timed sequences guide your customer to update their payment method — with open and click tracking so you see exactly what's working.
Cancel intents are intercepted
If a customer clicks Cancel, MRRescue steps in with a pause offer or discount before the subscription ends. Most customers who see the offer don't leave.
You watch MRR climb on your dashboard
Every recovered payment appears in your live dashboard. See recovered MRR, email open rates, cancel-flow saves, and renewal reminders — all in one place.
Every tool to fight involuntary churn — and voluntary churn too
Failed Payment Recovery
6-step email sequence recovers failed Stripe payments automatically. Timed from 1 hour to 30 days, with decline-code-aware copy.
Cancel Flow Interception
Catch customers at the moment they click Cancel. Offer a pause, a discount, or just ask why — before they leave for good.
Renewal Reminders
Warn customers before their annual or monthly renewal to reduce surprise cancellations and give them a reason to stay.
Fraud Alert Monitoring
Get notified of early Stripe fraud warnings before they become disputes. Take action — refund or dismiss — from your dashboard.
Dispute Rate Snapshots
Daily snapshots of your dispute rate help you stay below Stripe's thresholds before flags become a serious account problem.
Exit Surveys
Learn exactly why customers leave with in-flow surveys. Every response feeds your roadmap and surfaces patterns in voluntary churn.
MRRescue vs. Stripe alone vs. building it yourself
| Capability | Stripe only | MRRescue | DIY / custom |
|---|---|---|---|
| Automatic payment retries | ✓ Smart Retries | ✓ | ✓ (build it) |
| Recovery emails to customers | — | ✓ Branded sequences | Months of work |
| Email open & click tracking | — | ✓ | Months of work |
| Cancel flow interception | — | ✓ Pause & discount offers | Months of work |
| Renewal reminder emails | — | ✓ | Months of work |
| Fraud alerts & dispute monitoring | Partial (Radar) | ✓ Dashboard + actions | Months of work |
| Exit surveys | — | ✓ Growth tier | Separate tool needed |
| Setup time | — | 2 minutes | Weeks to months |
The objections we hear — answered honestly
Doesn't Stripe already retry failed payments automatically?
Stripe's Smart Retries handle the payment attempt — but they don't email your customers, don't communicate with urgency, and don't intercept cancel intents. MRRescue wraps around Stripe to do the human side of recovery: timed communication, clear calls to action, and a path back to active status.
My payment failure rate is too low to matter.
For most SaaS companies, 5–8% of invoices fail on the first attempt. At $10K MRR, that's $500–800 at risk every single month. Involuntary churn compounds — customers who don't update their card within 30 days often churn permanently. The math usually justifies recovery tooling from around $3K MRR.
Will recovery emails annoy my customers?
MRRescue's sequences are timed to be helpful, not aggressive. The emails are transactional — triggered by a real payment failure the customer already knows about. Customers who can't pay want to fix it; they just need a clear, branded prompt. Open rates on recovery emails typically exceed 55%.
How long does setup take?
Two minutes to authorize Stripe via OAuth. Your first recovery workflow goes live immediately. You can customize email branding and sequences in the dashboard, but the defaults work well out of the box.
Is my Stripe data secure?
MRRescue uses Stripe Connect — the standard OAuth flow Stripe built for this exact purpose. We never store card data or payment credentials. Access is scoped to the minimum permissions needed for webhook events and customer communication.
Start recovering the MRR you're already losing
Every month without involuntary churn protection is MRR you can't get back. Connect Stripe and MRRescue handles the rest — automatically, 24/7.
Try MRRescue free →No credit card required · Connects to Stripe in 2 minutes · Cancel anytime